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Commendations
-----Original Message-----
Guest Name(s): Paciello Francesco
E-mail : francesco.paciello@telecomitalia.it
Year: 2005
Dear Shweta,
we are very happy to be contacted by you. Our stay in India has been really wonderful and we liked a lot your country. We will be very happy to suggest your Agency to our friends (and we have already done it!) as we have found your job really satisfactory.
We have found all the organization very efficient and professional, our tour was perfect because we had the opportunity to visit everything we had planned and, at the same time, to breath the real Indian life. The CAMEL SAFARI in Khuri has been really wonderful (even if in the nights it was terribly cold) so you can suggest it to all your guests.
I would like to mention our driver (his name is Suresh) that has always been careful when driving; he is a very nice person and he helped us in feeling always safe and relaxed.
Also the guides were really professional and they took care of us for everything: the sightseeing, the hotel, the restaurant and also the shopping!
I would like just to give you some advices in order to even improve your service:
o NARAYAN NIWAS PALACE (our hotel in Jaisalmer): they are renewing some rooms, so you should ask for the new ones for your guests. The old ones are not comfortable!
o MANDAWA HAVELI (in Mandawa): they gave us not a really good room, I think they have other better and you should ask for them;
We are planning to come back to India to visit other regions (Varanasi,…) and we will contact you in order to arrange the tour.
Feel free to contact us when you need
Best regards,
Francesco Paciello
-----Original Message-----
Guest Name(s):Franz, Rita, Severin and Teresa
E-mail : francesco.paciello@telecomitalia.it
Year: 2006, September
Dear Sir,
Now we are nearly one week at home and I would like to say: Thank you very much for organising our tour through Rajasthan.
We liked the Heritage Hotels you have chosen for us. Sometimes they were just great, sometimes there was not the expected level (Pushkar and Mount Abu). Deogarh is for elder people exhausting, because to go to the restaurant we had to climb 153 steps!
Our driver Kuldeep and his help Balseet were excellent, very cautious and no minute we were afraid of his driving, even there was much traffic and two-way traffic.
Mr. Surinder Malik was a good guide and took care of us. In every situation, he helped us. whether we need in restaurants to chose menus or buying medicaments.
We will not forget our guides we had in Fathepur Sikri, Jaipur, Jodhpur and Jaisalmer. They all know the history of their monuments and we learnt many things.
We can warmly recommend all persons, who “took care of us” and who gave us also the feeling being a welcomed guest.
Of course we will recommend you and so I’m sure that some friends of us will also organise their India tour with your Travel Agency.
Thank you Mr. Durjay Sen Gupta and thank you Mr. Pury.
With our best regards and good memories of Rajasthan Yours
Franz, Rita, Severin and Teresa Mairinger
Germany
Commendation-----Original Message-----
Guest Name(s): Paciello Francesco
E-mail : francesco.paciello@telecomitalia.it
Year: 2005
Dear Shweta,
we are very happy to be contacted by you. Our stay in India has been really wonderful and we liked a lot your country. We will be very happy to suggest your Agency to our friends (and we have already done it!) as we have found your job really satisfactory.
We have found all the organization very efficient and professional, our tour was perfect because we had the opportunity to visit everything we had planned and, at the same time, to breath the real Indian life. The CAMEL SAFARI in Khuri has been really wonderful (even if in the nights it was terribly cold) so you can suggest it to all your guests.
I would like to mention our driver (his name is Suresh) that has always been careful when driving; he is a very nice person and he helped us in feeling always safe and relaxed.
Also the guides were really professional and they took care of us for everything: the sightseeing, the hotel, the restaurant and also the shopping!
I would like just to give you some advices in order to even improve your service:
o NARAYAN NIWAS PALACE (our hotel in Jaisalmer): they are renewing some rooms, so you should ask for the new ones for your guests. The old ones are not comfortable!
o MANDAWA HAVELI (in Mandawa): they gave us not a really good room, I think they have other better and you should ask for them;
We are planning to come back to India to visit other regions (Varanasi,…) and we will contact you in order to arrange the tour.
Feel free to contact us when you need
Best regards,
Francesco Paciello
-----Original Message-----
Guest Name(s):Franz, Rita, Severin and Teresa
E-mail : francesco.paciello@telecomitalia.it
Year: 2006, September
Dear Sir,
Now we are nearly one week at home and I would like to say: Thank you very much for organising our tour through Rajasthan.
We liked the Heritage Hotels you have chosen for us. Sometimes they were just great, sometimes there was not the expected level (Pushkar and Mount Abu). Deogarh is for elder people exhausting, because to go to the restaurant we had to climb 153 steps!
Our driver Kuldeep and his help Balseet were excellent, very cautious and no minute we were afraid of his driving, even there was much traffic and two-way traffic.
Mr. Surinder Malik was a good guide and took care of us. In every situation, he helped us. whether we need in restaurants to chose menus or buying medicaments.
We will not forget our guides we had in Fathepur Sikri, Jaipur, Jodhpur and Jaisalmer. They all know the history of their monuments and we learnt many things.
We can warmly recommend all persons, who “took care of us” and who gave us also the feeling being a welcomed guest.
Of course we will recommend you and so I’m sure that some friends of us will also organise their India tour with your Travel Agency.
Thank you Mr. Durjay Sen Gupta and thank you Mr. Pury.
With our best regards and good memories of Rajasthan Yours
Franz, Rita, Severin and Teresa Mairinger
Germany
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